This Privacy Policy outlines Our practices regarding the collection, use, and disclosure of Your information when using the Service, as well as outlining Your privacy rights and the legal protections in place for You.
By utilizing the Service, You consent to the collection and utilization of Your personal data to improve the Service. This policy governs such collection and use.

1. Interpretation and Definitions


Capitalized words in this document have defined meanings as outlined below. These definitions apply equally, regardless of whether they appear in singular or plural form.


Definitions in This Privacy Policy:
  • Account: A unique account created for Your access to our Service or specific parts of it.
  • Affiliate: An entity that has control over, is controlled by, or is under common control with a party, where control is defined as ownership of 50% or more of voting securities, equity interest, or other securities.
  • Company (referred to as “We”, “Us”, “Our”, or “The Company”): CraftedQ.
  • Cookies: Small files placed on Your computer or device by a website, which keep track of Your browsing history among other uses.
  • Device: Any device capable of accessing the Service, such as a computer, mobile phone, or tablet.
  • Personal Data: Any information related to an identifiable individual.
  • Service: The Website, as referred to in this policy.
  • Service Provider: A third-party company or individual who processes data on behalf of the Company, facilitates the Service, provides the Service, performs related services, or assists the Company in analyzing Service usage.
  • Usage Data: Data collected automatically, either through Service use or from Service infrastructure, such as the duration of a website visit.
  • Website: CraftedQ, accessible at
  • You: The individual using the Service or the legal entity using the Service on their behalf.

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While utilizing Our Service, it may be necessary for You to provide Us with certain personally identifiable information that can be used to contact or identify You. This information could include, but is not limited to:

  • Your email address
  • Your first name and last name
  • Your phone number
  • Your business address, including the state/province, ZIP/postal code, and city
  • Usage data generated during your use of the Service.
Usage Data

Usage Data is collected automatically when using the Service.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Such information may include but is not limited to, your email address, name, phone number, and business address.
Additionally, we may collect usage data that includes information about your device and your interaction with the Service. This usage data may include your device’s Internet Protocol (IP) address, browser type and version, pages visited, date and time of visit, time spent on those pages, device identifier, and other diagnostic information.
For mobile device users, we may also collect information about your device type, unique ID, IP address, operating system, browser type, device identifier, and other relevant diagnostic data. The information collected may also include data sent by your browser when you access the Service on a mobile device.

Tracking Technologies and Cookies

We utilize Cookies and comparable tracking technologies to monitor activity on Our Service and preserve specific information. These tracking technologies, such as beacons, tags, and scripts, are employed to collect and track data and to optimize and analyze Our Service.

The technologies We use may include:
  • Cookies or Browser Cookies: These are small files placed on your device. You can choose to reject all cookies or be alerted when one is being sent, but if you don’t accept cookies, you may not be able to access some parts of our service. If you haven’t adjusted your browser settings to refuse cookies, our service may use them.
  • Web Beacons: Certain areas of our service and emails may contain small electronic files called web beacons (also known as clear gifs, pixel tags, and single-pixel gifs) that allow us to count users who have visited those pages or opened an email, among other website statistics.
    Cookies can be either “Persistent” or “Session”. Persistent cookies remain on your device even when you are offline, while session cookies are deleted as soon as you close your browser.

3. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To Maintain and Improve Our Service: We use Your information to provide and maintain our Service, including monitoring usage to ensure optimal performance.
  • To Perform Contracts: To fulfill the terms of any contract between You and Us, including the purchase of products or services through the Service.
  • Communication: To communicate with You via various channels such as email, phone calls, SMS, or push notifications from our mobile app, regarding updates, security notifications, and other important information related to the functionality and services offered by us.
  • Promotional Offers: To provide You with news and promotional offers for similar products and services unless You opt out of receiving such information.
  • Attending to Requests: To effectively manage and respond to Your requests and inquiries.
  • Business Transfers: In the event of a merger, sale, or transfer of assets, Your information may be included among the assets transferred as part of a going concern or as part of bankruptcy, liquidation, or similar proceedings.
  • Data Analysis and Improvement: To analyze usage data, identify trends, evaluate promotional campaigns, and improve our Service, products, services, marketing, and overall customer experience.

We may share Your personal information in the following situations:

  • With Service Providers: To assist us in providing and maintaining our Service, we may share Your personal information with Service Providers.
  • In business transactions: If we undergo a merger, sale of assets, financing, or acquisition of all or a portion of our business, we may share or transfer Your personal information.
  • With Affiliates: We may share Your information with our affiliates, but will ensure that they comply with this Privacy Policy.
  • With Business Partners: To offer You additional products, services, or promotions, we may share Your information with our business partners.
  • In public interactions: If You choose to share personal information or interact with other users in public areas of our Service, such information may be publicly visible to others.
  • With Your consent: We will disclose Your personal information for any purpose with Your prior consent.

Retention of Your Personal Data

The Company will keep Your Personal Data for only as long as needed to fulfill the purposes outlined in this Privacy Policy. Your Personal Data will be maintained and utilized as required to meet our legal obligations (e.g., if retaining your data is necessary to comply with relevant laws), settle disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usually, Usage Data is kept for a shorter time, but if it is used to enhance the security or improve the functionality of Our Service, or if we are legally required to retain it for longer, it may be kept for a longer period.

Transfer of Your Personal Data

Your Personal Data is processed at the Company’s facilities, as well as at any other locations where the parties involved in the processing are located. This means that Your information may be transferred to, and stored on, computers located outside of Your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in Your jurisdiction.
However, by giving Your consent to this Privacy Policy and submitting Your information, You are agreeing to this transfer. The Company takes the necessary steps to ensure that Your data is securely processed and protected, following this Privacy Policy. This includes ensuring adequate security measures are in place before transferring Your Personal Data to any organization or country.

Delete Your Personal Data

You have the right to delete your information or request that We assist in deleting the Personal Data that We have collected in our database about You.
Our Service presents You the ability to withdraw or delete certain information about You from within the Service at any point in time
Please note, however, that We may need to retain certain data or information for meeting legal obligations or abide by laws if the situation arises.

4. Disclosure of Your Personal Data

Business Transactions

If the Company is acquired by another entity or is involved in a merger, acquisition, or sale of its assets, Your Personal Data may be transferred as part of the transaction. In such cases, the Company will make sure to notify You in advance so that You are aware of any changes to the handling of Your Personal Data.
It is important to note that the transfer of Your Personal Data in these circumstances may result in it becoming subject to a different Privacy Policy. This means that how Your Personal Data is collected, processed, stored, and protected may change. The Company will take reasonable measures to ensure that any new entity that receives Your Personal Data is committed to protecting Your privacy and adheres to similar data protection practices.

Law enforcement

In some cases, the Company may be obligated to disclose Your Personal Data if it is required by law or if a public authority, such as a court or government agency, requests it through a valid process. The Company will carefully consider and assess each request to ensure that it is legally compliant before any Personal Data is released. The protection of Your privacy and the confidentiality of Your Personal Data is a top priority for the Company, and we will only release it following applicable laws and regulations.

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Meet our legal obligations and comply with relevant laws
  • Defend the rights and interests of the Company
  • Investigate any potential wrongdoing related to the use of the Service
  • Ensure the safety of all users of the Service, as well as the general public
  • Shield the Company from legal liabilities.

Security of Your Personal Data

While the Company takes every precaution to ensure the security of Your Personal Data, it is important to note that no method of transmitting information over the internet or storing electronic data, can be guaranteed to be completely secure. Despite our best efforts to use commercially acceptable means to protect Your Personal Data, absolute security cannot be guaranteed. It is essential to understand that while the Company is committed to keeping Your Personal Data secure, it is ultimately Your responsibility to keep Your login credentials safe and to practice safe internet habits.

Children’s Privacy

The Company takes the privacy of minors very seriously. Our Service is not intended for children under the age of 13 and we do not knowingly collect any Personal Data from individuals under that age. If You are a parent or guardian and You become aware that Your child has provided us with Personal Data, please contact us immediately. We take all necessary steps to ensure that Personal Data from minors under the age of 13 is not collected without the proper verification of parental consent. If we discover that we have inadvertently collected Personal Data from an individual under the age of 13, we will promptly take all measures to remove that information from our servers.

Links to Other Websites

Our Service may contain links to other websites that are not owned or operated by the Company. If You click on a link that directs You to a third-party website, You will be redirected to their site. You must review the Privacy Policy of any website You visit, especially if You are providing any personal information.
The Company holds no control over and takes no responsibility for the content, privacy policies, or practices of any third-party websites or services. By using our Service and clicking on these links, You acknowledge and accept that we are not responsible for the privacy practices or content of these sites.

Changes to this Privacy Policy

We need to keep Our Privacy Policy up to date, and for this reason, We may make changes to it from time to time. To ensure that You are always aware of the latest version of Our Privacy Policy, We will notify You of any updates by posting the revised policy on this page. It is recommended that You periodically review this Privacy Policy to stay informed of any changes that have been made. The changes to the Privacy Policy are considered effective as soon as they are posted on this page, and Your continued use of Our Service after the changes have been made constitutes Your acceptance of the revised policy.

5. Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: [email protected]
  • By visiting this page on our website:

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