Tele Health & Scheduling System

Platforms Web & Mobile

Deliverables UI/UX Design,
Development & Maintenance


01What is Tele Health & Scheduling System?


Ever wished you could effortlessly schedule appointments, consult with doctors, and receive exceptional care without stepping outside your door? Then, prepare to be amazed as we unravel the wonders of Telehealth & Scheduling—a game-changing innovation reshaping the healthcare landscape. In this captivating case study, we delve into the extraordinary implementation of this transformative technology for RCO, a trailblazing healthcare organization.


02Project Overview


RCO is a leading healthcare organization committed to providing comprehensive and accessible healthcare services to its patients. With a large patient base, RCO faced challenges related to patient wait times, appointment scheduling, and the need to expand access to healthcare services.


03Problem Statement

The Problem

RCO identified several pain points in its existing healthcare system, including:

  • Long patient wait times: Patients often had to endure long wait times, leading to frustration and inconvenience.
  • Limited access to healthcare services: Individuals residing in remote or underserved areas faced difficulty accessing timely medical consultations.
  • Inefficient appointment scheduling: Manual appointment scheduling resulted in errors, double bookings, and administrative overheads.
  • Increased demand for remote consultations: The COVID-19 pandemic further emphasized the need for secure and efficient remote healthcare solutions.

04Key Insights

The telehealth and scheduling app leveraged the following technologies and frameworks:

05Our Approach

CraftedQ, in association with RCO Healthcare Organization, brought the vision of seamless and accessible healthcare to life by implementing the telehealth and scheduling app. Let's uncover the key steps taken to turn this vision into a reality.

Embracing the Needs

We carefully identified the unique requirements and objectives of the telehealth solution and mapped out the core functionalities essential for success, including video consultations, secure messaging, and online appointment scheduling.

Crafting Innovation

Our development team harnessed cutting-edge technologies to incorporate features like real-time video consultations, chat functionality, and seamless integration with electronic medical record (EMR) systems.

Integration and Testing

We evaluated data security measures ensuring system stability and by aligning the app with the organization’s established EMR and appointment scheduling software, a harmonious and efficient healthcare ecosystem was established.

Empowering the Team

With the app ready for action, we conducted comprehensive training sessions for healthcare providers and staff, focused on maximizing the benefits of the telehealth solution.

Through these dedicated efforts, RCO seamlessly transitioned to a new era of healthcare delivery, placing the power of telehealth and scheduling firmly in the hands of patients and providers.


06Our Solution

To address these challenges, RCO realized the potential of telehealth solutions to transform its healthcare delivery model. As a result, the organization sought a comprehensive telehealth and scheduling system to improve patient access, reduce wait times, streamline administrative tasks, and provide a seamless virtual care experience.

RCO partnered with Crafted to develop a custom telehealth and scheduling application. The application aimed to facilitate virtual consultations, automate appointment scheduling, and enhance the overall patient experience.

07Our Technologies






Angular JS





08Our Results

Superb output

The implementation of the telehealth and scheduling app yielded several key insights and outcomes:

  • Improved Patient Access: Patients gained convenient access to healthcare services through virtual consultations and reduced travel time and expenses, particularly for those in remote or underserved areas.
  • Reduced Wait Times: The app streamlined appointment scheduling and enabled more efficient allocation of healthcare resources, reducing patient wait times and increasing satisfaction.
  • Enhanced Productivity: Automating appointment scheduling and administrative tasks reduced the burden on healthcare staff, allowing them to focus more on patient care.
  • Increased Patient Engagement: The app’s user-friendly interface and secure messaging features facilitated better patient-provider communication and engagement.


The RCO telehealth and scheduling app aimed to provide a user-friendly, secure, and efficient platform for healthcare providers and patients to connect, communicate, and access medical services remotely.

By implementing this app, RCO successfully addressed the challenges associated with patient access, appointment scheduling, and remote consultations. As a result, they revolutionized healthcare delivery through secure video consultations, streamlined appointment scheduling, and seamless integration with existing systems.


Our Comprehensive Solution

This captivating journey showcased the power of telehealth and scheduling, empowering patients with convenience, reducing barriers, and forging the way for a future where quality healthcare is accessible to all. RCO’s commitment to embracing technology and innovation positioned them as a leader in delivering accessible and patient-centric healthcare services.

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